TERMS OF USE:
Please read the following Terms of Use carefully before using this Site. By accessing or using this Site, you signify your agreement to these Terms of Use. If you do not agree to all the Terms, please refrain from using this Site.
Luminato provides this website (“Site”) to support its mission of celebrating art, culture, and creativity while engaging audiences through inspiring experiences. Luminato may revise and update these Terms of Use without notice at any time. Continued use of this Site signifies acceptance of such changes.
1. Conditional Use of This Site and Related Activities
Your access to and use of this Site, participation in Luminato events and programs, purchases of products, and involvement in memberships or donations are governed by these Terms of Use and all applicable laws of the government of Ontario. By engaging with these activities, you (the “User”) agree to the Terms without limitation. Luminato reserves the right to modify or update information on this Site and these Terms at any time without prior notice. Changes will become effective when updated Terms are posted. Use of the Site and participation in related activities following such changes indicates acceptance. We encourage regular review of these Terms for updates.
2. Privacy Policy
We respect your privacy. Please review our Privacy Policy below to understand how we collect, use, and manage personal information.
3. General Restrictions
This Site is intended for personal, non-commercial use.
Reproduction, adaptation, publication, or distribution of any Site content for commercial purposes without Luminato’s prior written consent is prohibited.
Unauthorized use of any third parties’ likeness, names, or intellectual property is not permitted.
Sending or uploading harmful, defamatory, obscene, or unlawful materials to this Site is strictly prohibited.
Luminato reserves the right to edit or remove materials submitted to this Site and may terminate any User accounts for misuse or technical irregularities.
4. Purchases and Transactions
Review our Sales Policy for details on purchasing tickets, artwork, or other products, including refunds and exchanges.
Coupon codes, gift cards, and promotional discounts have specific conditions.
Users are responsible for any charges incurred and must use authorized payment methods.
5. Trademark and Copyright
The names, logos, and trademarks associated with Luminato are protected by trademark laws. Any unauthorized use is strictly prohibited without written consent.
Content on this Site, including text, images, and media, is copyrighted. Unauthorized reproduction or distribution is forbidden, except as permitted under “Fair Use.”
6. Fair Use and Permissions
Non-commercial educational use of Site content, such as for teaching, research, or criticism, is permitted under fair use guidelines. Proper citation is required.
For commercial use or publication, express permission must be obtained from Luminato Gallery.
7. Copyright
Images, text, software, documentation, electronic text and image files, audio and video files, and other materials on the Luminato website are protected by copyright laws and may be subject to additional restrictions, including rights of privacy and publicity. Luminato Gallery retains all rights it may hold, including copyright, in data, images, text, and any other information contained on this website. Copyrights and other proprietary rights in the material on this site may also belong to individuals or entities other than the Luminato Gallery. Specific content, such as articles, photos, and images, may be subject to the copyright of their respective owners. All rights are reserved. Any unauthorized distribution, transmission, or publication is strictly prohibited. Luminato expressly prohibits the copying of any protected materials on this site, except for purposes of fair use as defined by copyright laws, and as outlined in the "Fair Dealing" section below.
8. User Conduct and Content Submission
By submitting any content (including text, images, audio, video, designs, and other materials) to the Luminato Gallery website or our social media platforms ("Submitted Content"), you are responsible for ensuring that the content you provide complies with the guidelines outlined here. You agree that you will not submit any content that is unlawful, harmful, offensive, or in violation of others' rights.
We have the right to remove any Submitted Content at our discretion if it violates these guidelines or is otherwise deemed inappropriate. Luminato Gallery is not responsible for the accuracy or quality of user-submitted content, and we do not guarantee its integrity.
9. Acceptable Use
By submitting content, you agree not to:
- Post content that promotes hate, violence, or illegal activities.
- Harass or intimidate others.
- Submit misleading, defamatory, or unlawful content.
- Share copyrighted material unless you have the necessary rights to do so.
- Post explicit or sexually suggestive material.
- Promote activities that infringe intellectual property rights or promote the distribution of pirated material.
- Engage in commercial activities or sales without our consent.
- We may review and remove any content that violates these guidelines. If necessary, we may disclose content to comply with legal obligations or protect our rights and safety.
10. Events and Participation
Luminato Gallery occasionally hosts events that may include physical or virtual participation. By attending or participating, you acknowledge the inherent risks and agree to abide by all safety guidelines and policies, including the Luminato Gallery Workplace Discrimination and Harassment Policy. In addition, we reserve the right to modify, suspend, or cancel events at our discretion.
11. Third-Party Links
This website may contain links to other sites that we do not control. We are not responsible for the content, privacy practices, or any other aspect of third-party websites or services linked on the Luminato Gallery website.
12. Waiver and Liability
Your use of the Luminato Gallery website is at your own risk. We do not guarantee that the site will be free from errors or interruptions. To the fullest extent allowed by law, we disclaim all warranties and will not be liable for any direct or indirect damages arising from your use of this website.
13. Content Submission Release
When submitting content, including images or photos ("Photos"), you grant Luminato Gallery a non-exclusive, royalty-free license to use, modify, and distribute your content worldwide. You confirm that you own the rights to your Photos and have the necessary permissions to share them. You also waive any rights to compensation for the use of your content.
By submitting content, you represent and warrant that:
The content is entirely original and not copied from others.
You have obtained necessary permissions to use and share your content.
The content does not violate any rights, including intellectual property or privacy rights.
Luminato Gallery has the right to edit or combine your content for publication purposes. By submitting, you agree to indemnify Luminato Gallery from any claims related to the content you provide.
14. Governing Law
The Luminato Gallery Website and Terms and Conditions are governed by the laws of the province of Ontario, Canada. Any legal disputes will be addressed in the appropriate courts in Toronto, Ontario.
15. Severability
If at any time, any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Privacy Policy
Luminato Gallery (“Luminato”, “we” or “us”) is committed to safeguarding the privacy of our visitors, supporters, and customers. We value your trust and understand that maintaining this trust requires transparency in how we handle your personal information. We do not trade, rent, or sell the names or personal information of our valued supporters.
Luminato is responsible for protecting the personal information entrusted to us by our visitors, donors, sponsors, members, volunteers, and those who purchase tickets, products, or services through our website (collectively, Supporters). We adhere to the applicable Canadian privacy laws and uphold the principles of privacy and confidentiality. Luminato employs reasonable administrative and technical safeguards to secure the personal information we collect, and our payment processing system is secure and compliant.
What Our Privacy Policy Covers:
This Privacy Policy outlines how Luminato collects, uses, and shares the personal information of its Supporters. "Personal information" refers to information that identifies an individual, but does not include business contact information. This policy applies to Luminato and all service providers working on our behalf. A copy of this policy is available at luminatogallery.ca/privacy-policy and will be provided upon request.
What We Collect
Personal information is collected when provided voluntarily by our Supporters. For example, when purchasing tickets to exhibitions, registering for events, donating, buying products or merchandise, or subscribing to our newsletter.
We collect the following personal information:
- Contact details (name, address, phone number, email)
- Purchase history (ticket types, exhibition tickets, products from the gallery shop)
- Event and program participation
- Donation details (amount, frequency)
- Demographic information (age, gender, marital status)
Additionally, when visiting Luminato Gallery in person, we may capture images for security purposes via our camera systems. We also gather non-identifiable data through tools like Google Analytics to improve user experience. For more about Google Analytics, please refer to: www.google.com/policies/privacy/partners/.
When visiting our website, we may store data in the form of cookies. These help us recognize your device upon your return, but they do not store personal information unless you provide it directly. You can manage your cookie settings in your browser preferences.
How We Use Your Personal Information
We use personal information for the following purposes:
- Communicating with our Supporters about exhibitions, events, and other offerings
- Processing donations, ticket purchases, memberships, and volunteer registrations
- Sending invitations for special programs, fundraisers, and events
- Updating visitors about their purchases, registrations, and experiences at Luminato
- Managing our relationships with visitors and supporters
You can opt out of communications by unsubscribing via email, texting “STOP” for SMS, or contacting us directly.
How We Share Your Personal Information
Luminato will not disclose your personal information to third parties except in the following circumstances:
Service Providers: We may share personal information with service providers who help us run our operations (such as payment processors, event organizers, etc.), but only to the extent necessary for them to perform their duties.
Legal Requirements: If required by law, or to protect our rights and property, we will disclose personal information as part of a legal investigation or to comply with government requests.
Business Changes: In the event of a merger, sale, or restructuring, we may share your information as part of the transaction.
We do not sell or rent our supporters' information to third parties.
Protecting Your Personal Information
We take appropriate measures to prevent unauthorized access, use, or disclosure of your personal information. Employees and third-party service providers who handle personal information are required to uphold the highest standards of privacy and confidentiality.
Transfers Outside Canada
Some of our service providers may be located outside Canada, including the United States. As a result, your personal information may be stored or processed in other countries, and will be subject to the privacy laws of those countries.
Consent
By providing personal information to Luminato, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations.
If you are a resident of Quebec, you may have additional rights regarding your personal information, including the right to request cessation of dissemination, removal of links, or access to personal data.
Retention of Personal Information
Luminato retains personal information only as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, we take steps to securely delete, destroy, or anonymize your personal information.
Accuracy and Access
Luminato strives to maintain accurate and up-to-date personal information. If you believe any information we hold about you is inaccurate or incomplete, please contact us so we can make corrections.
You may also request access to the personal information we hold about you. We will take reasonable steps to verify your identity before granting access.
Children Under the Age of 14
Luminato Gallery’s website is not intended for children under the age of 14. If you are a parent or guardian and believe your child has provided us with personal information, please contact our Privacy Officer immediately at: inquiry@luminatogallery.com and we will take steps to remove it.
Contact Us
For any questions regarding our privacy practices, or to make requests regarding your personal information, please contact our Privacy Officer at: inquiry@luminatogallery.com
Changes to This Policy
We may update this Privacy Policy periodically. Please review it regularly to stay informed about how we are protecting your personal information.
The effective date of this policy is March 1, 2025